PAIA Manual

1. Introduction

This manual is prepared in accordance with section 51 of the Promotion of Access to Information Act, 2 of 2000 (“PAIA”), read together with the Protection of Personal Information Act, 4 of 2013 (“POPIA”).

2. Company Details

Company Name

Photizo (Pty) Ltd

Registration Number

2021/323112/07

Business Address

274 Highland Road, Kensington, Johannesburg, 2094

Email Address

info@proprietatum.co.za

Website

https://proprietatum.co.za

3. Information Officer

The Information Officer is responsible for compliance with PAIA and POPIA.

• Designation: Managing Director
• Email: mercy@proprietatum.co.za

4. Records Available Without a PAIA Request

• Information published on the Proprietatum website
• Public product and service information
• Privacy notices and terms of use

5. Categories of Records Held

The following categories of records are held by Proprietatum:

• User and client records
• Property, tenant, and management records
• Operational and audit records
• Financial and commercial records
• Technical and system records

6. Records Held Under Other Legislation

• Companies Act
• Income Tax Act
• Basic Conditions of Employment Act
• Protection of Personal Information Act

7. Request Procedure

Requests for access to records must be submitted in writing to the Information Officer.

• Full name and contact details
• Description of the requested record
• Proof of identity (where applicable)

8. Fees

Access to personal information relating to the requester is generally provided at no cost. Fees may apply for non-personal records or reproduction.

9. POPIA Compliance

This manual must be read together with the Proprietatum Privacy Notice, which describes how personal information is processed and protected.